Frequently Asked Questions
Yes, we are a New Zealand-based online store. We supply products to customers across New Zealand and focus on offering reliable products, clear pricing, and local customer support.
Yes, our products are stocked and dispatched from New Zealand. This helps us process orders faster and provide a more reliable delivery experience compared with overseas-only sellers.
Most orders are dispatched as quickly as possible. Delivery time depends on your location, courier service, and whether your address is urban or rural. Rural delivery may take slightly longer.
You can contact us through our website contact page or by replying to your order confirmation email. Please include your order number so we can help you faster.